VVS

Refund Policy

1. Introduction

At VVS IAS Academy, we are committed to providing high-quality educational services. We understand that there may be circumstances where you may need to request a refund. This Refund Policy outlines the conditions under which we provide refunds and the process for requesting a refund.

2. Eligibility for Refunds

Refunds will be considered on a case-by-case basis and may be provided under the following conditions:

  • You must submit a detailed explanation of the reason for the refund request.
  • The refund request must comply with our company policies, as outlined below.

3. Non-Refundable Items

The following items are generally non-refundable:

  • Registration fees
  • Course materials and textbooks
  • Any other non-tangible products or services

4. Refund Request Process

To request a refund, please follow these steps:

  1. Submit a Request: Email your refund request to [Your Email Address] with the subject line “Refund Request – [Your Full Name]”.
  2. Provide Details: In your email, include the following information:
    • Your full name
    • Course or service enrolled in
    • Date of purchase
    • Detailed reason for requesting a refund
  3. Review Process: Our team will review your request and may contact you for further information or clarification.
  4. Decision: We will notify you of our decision within [number of days, e.g., 14 days] after receiving all necessary information.

5. Refund Approval

If your refund request is approved, the following will apply:

  • Full Refunds: If the refund is approved within [number of days, e.g., 7 days] of purchase and the course or service has not been accessed or used.
  • Partial Refunds: If the course or service has been partially used, a partial refund may be provided based on the extent of usage and the reason for the refund request.

6. Refund Method

Refunds will be processed using the same payment method used for the original purchase. Please allow [number of days, e.g., 7-10 business days] for the refund to be processed and appear in your account.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at:

VVS IAS ACADEMY
First Floor, 1-10-197, opp. Victoria Cafe, Ashok Nagar,
Hyderabad, Telangana 500020.
Email: info@vvsias.com
Phone: +91 90001 17963

8. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of any changes constitutes your acceptance of such changes.