At VVS IAS Academy, we are committed to providing high-quality educational services. We understand that there may be circumstances where you may need to request a refund. This Refund Policy outlines the conditions under which we provide refunds and the process for requesting a refund.
2. Eligibility for Refunds
Refunds will be considered on a case-by-case basis and may be provided under the following conditions:
You must submit a detailed explanation of the reason for the refund request.
The refund request must comply with our company policies, as outlined below.
3. Non-Refundable Items
The following items are generally non-refundable:
Registration fees
Course materials and textbooks
Any other non-tangible products or services
4. Refund Request Process
To request a refund, please follow these steps:
Submit a Request: Email your refund request to [Your Email Address] with the subject line “Refund Request – [Your Full Name]”.
Provide Details: In your email, include the following information:
Your full name
Course or service enrolled in
Date of purchase
Detailed reason for requesting a refund
Review Process: Our team will review your request and may contact you for further information or clarification.
Decision: We will notify you of our decision within [number of days, e.g., 14 days] after receiving all necessary information.
5. Refund Approval
If your refund request is approved, the following will apply:
Full Refunds: If the refund is approved within [number of days, e.g., 7 days] of purchase and the course or service has not been accessed or used.
Partial Refunds: If the course or service has been partially used, a partial refund may be provided based on the extent of usage and the reason for the refund request.
6. Refund Method
Refunds will be processed using the same payment method used for the original purchase. Please allow [number of days, e.g., 7-10 business days] for the refund to be processed and appear in your account.
7. Contact Us
If you have any questions about our Refund Policy, please contact us at:
VVS IAS ACADEMY First Floor, 1-10-197, opp. Victoria Cafe, Ashok Nagar, Hyderabad, Telangana 500020. Email: info@vvsias.com Phone: +91 90001 17963
8. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services following the posting of any changes constitutes your acceptance of such changes.
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